- General
-
Questions
Google Review and Funnel Reviews from Google not working
Hi,
I am having problems retrieving reviews from Google, even tried with funnel review and get the next error code:
Error adding this scrape job. Please try again or contact us and copy and send us the following: {"job_id":"","scrapeurl":"","ack":"error","msg":"Error! Diff job has status invalid_url. Please wait for it to complete. Contact Support.","dbsiteinfo_id":"16275","scrapejoburl":"https:\/\/funnel.ljapps.com\/addprofile?sid=16275&frlicenseid=640149&frsiteurl=https%3A%2F%2Ftorreviejasurfing.com&scrapeurl=&scrapequery=SURFIN%5C%27+Torrevieja%2C+Av.+del+Agua%2C+03188+Torrevieja%2C+Alicante&scrapefromdate=&scrapeblocks=5&diffparam=usediff&wpsiteurl=https%3A%2F%2Ftorreviejasurfing.com"}
I have spent like 30 credits trying to scrape reviews. Help, pleas
Customer support service by UserEcho
I think it has something to do with the ' in the search terms. I just filed a ticket with scraping support. I'll let you know what they say.
In the meantime, you can use these search terms and run a new scrape job. It just worked for me.
SURFIN Torrevieja
Hello Josh,
Thank you it worked this time using that search term. Thanks!
But, I don't understand why it scraped 8 reviews when the maximum number I set was 5. Anyway, one question, the plugin does not recognize duplicated reviews, right?
If I have downloaded reviews that I already had on the list, I have to remove those duplicated ones manually, is that right?
If you use 2 different methods to download the reviews then you can get duplicates. Make sure to turn off the Get Reviews > Google method if you are going to use the Get Reviews > Review Funnel method.
Thanks for the quick reply.
I see, thanks.
I would prefer using the Get Reviews > Google method, but so far it doesn't work for me. It says that it does not find any reviews. That's why I used the Funnel method this time.
That usually means that you are using the wrong place id. What place id are you using?
I think is the right one. My place ID is ChIJgZ6vLvirYw0RLJi_CBnzKzE
That place ID looks okay. You can check what the Google API is returning to the plugin with the following link. Replace the Place_ID with your business Place_ID and the YOUR_API_KEY with your Google API.
https://maps.googleapis.com/maps/api/place/details/json?placeid=YOUR_PLACE_ID&key=YOUR_API_KEY