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Stars not showing in float horizontal templates
Hello, I'm trying to apply the horizontal templates (like style 6) in float mode but, although in the preview it shows the stars, it doesn't show the stars on the website neither on desktop nor on the mobile phone. I have the PRO version of the plugin
Customer support service by UserEcho
Please post a link to your site so that I can see the issue. Thanks.
https://www.english-in.it/
Facebook no longer uses star ratings. They use either Positive or Negative recommendations. That is what this icon means...
You can force the plugin to assign rating values to the Facebook reviews when they are downloaded using this setting on the Get Reviews > Facebook page...
You will need to delete the old Facebook reviews from the Review List and then download them again after checking this box and saving the settings.