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Under review

job for new reviews is running since weeks

SebastianMatthias 2 years ago updated by Josh 2 years ago 1

The status for the job of scraping new reviews is running since weeks. The process is still working but nothing is happening. What should I do? Can I stop it?

Under review

If a job has been in the pending state for more than a day then it is likely frozen. Can you send a screenshot showing the job_id so I can investigate?