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Answered

Reviews pulled into review list, but not displaying on front end via template shortcode

Graeme 2 years ago updated by Josh 2 years ago 2

Hi Josh,

I'm using Trustpilot and GMB reviews on a clients site. Its pulling the reviews into the Reviews list for both platforms every 14 days. I can see new reviews landing in the reviews list. But they're not displaying on the front end when I called the template shortcode. Running ver 11.5.0 of the plugin.


Any ideas?

kind regards

Graeme

Solved my own query. Template filters needed to be set to 'show these reviews plus others' to automatically pull in new scraped reviews.

:-)

Answered

Yeah, a review template by default will show all reviews on the review list that have text. Then you use the Filters to hide the ones you don't want to show. You can also use the "eye" icon on the Review List to hid a review from front side of the site.