Fixed

freemius-fixer-master, Send this frsiteid: 1174949 to support if you have questions.

2 years ago • updated by 2 years ago • 2

Just trying to funnel reviews is all. Upon doing so, I recieve this error:

Unable to check your review credit balance. Please try again.Error 104: There is already another site using this same Freemius Site ID with this License. This can sometimes happen if this site was cloned. You will need to download, install, and run the Freemius Fixer plugin here. Then re-enter your license key in to the Plugin. Send this frsiteid: 1174949 to support if you have questions.

I have no other site logged in, so I install freemius and run as directed... worried I'm doing something incorrect here? My business doesn't pay to get those Google API keys, so I've been manually entering them a lot lately. Funnel used to work wonderfully! Until lately, and I don't know where else to turn.

Thanks for reading,

Tom

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Under review

2 years ago

Hey Tom,

I replied to your email, but I thought I would respond here as well. When you first go to the Review Funnel page your website URL is saved on my server so that I know who is making the scrape job requests. In your case, it saved the http version of your site. http://webercarpet.com, Then on another occasion it saved the https version of the site. So it had two sites listed for your license. I deleted one of them so it should be working for you now. I recommend only logging in to your site with the https version since it is secure.

For anyone else seeing this message, it can also be caused if you cloned your site from another URL. The way to fix it is to download and run the Freemius Fixer plugin. That will assign a new site id and should clear the message.

https://github.com/Freemius/freemius-fixer

Thanks,

Josh

Fixed

2 years ago

Customer support service by UserEcho