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Under review
reviews scrape not working 3x in a row
My client has probably 80 new reviews on Google after a reviews campaign email and I can't get the plugin to grab them.
Customer support service by UserEcho
Sometimes it can be tricky to get the correct search terms. It's more reliable to use the place ID. Can you post a link to the reviews on Google? Also, post the scrape job_id so I can take a look.
Here's a way to find your place id: https://wpreviewslider.com/two-methods-to-find-your-google-place-id/