Option to add review responses

I can add this to the list of requested updates. In the meantime, you could do it with a custom child theme. More info here...

https://wpreviewslider.userecho.com/knowledge-bases/2/articles/553-use-child-theme-to-customize-the-review-template-more

Thank you for the response! (accidentally made two accounts, this is OP) It's great that you can use templating to customize this so heavily. I am really liking the pro version of the plugin so far.

I implemented this for template 2 and while it works well for facebook and yelp, all the google responses are missing. Is it because I obtained the reviews before getting the pro version, and if so is there a way to specifically re-crawl the existing reviews to grab the responses?

Also curious if there would be a way to put it behind a "read more" link like the reviews can be if longer than a certain number of characters.

Yes, you would need to delete those Google reviews that you downloaded with the Free version. They aren't going to have the owner response. Then you can re-download them with the Pro.

You could add a read more to the owner response but it would take some programming. Basically separate the response with PHP and add some HTML tags like <span> around them. You would hide/show the second half of the response. You would need to it with either some CSS.

https://stackoverflow.com/questions/6019845/show-hide-div-on-click-with-css

or some jquery/javascript...

https://www.w3schools.com/jquery/jquery_hide_show.asp

Hey Josh, thanks for the response, and sorry for my belated one.

I actually tried deleting a Google review that I know has a response, and re-fetching it. It found it and added it, but without the response again. Any tips for troubleshooting?

As for the review response, I went with the below, but I'm not quite sure if it will work yet as I do not have any responses showing that are long enough to trigger it. Would it also be possible to show the review location in this file?

Thanks!

<div class="review-reply">
    <?php
        $ownerdetails = json_decode($review->owner_response,true);
        if($ownerdetails) {
            $comment = $ownerdetails['comment'];
            $wordCount = str_word_count($comment);

            echo '<strong>Our Response: </strong>';
            if ($wordCount <= 40) {
                echo "<p>{$comment}</p>";
            } else {
                $words = explode(' ', $comment);
                $firstPart = implode(' ', array_slice($words, 0, 40));
                $secondPart = implode(' ', array_slice($words, 40));
            
                echo `<p id="first-part">{$firstPart} <span id="second-part" style="display:none;">{$secondPart}</span><a href="#" id="read-more">Read more</a></p>
                `;
            }
        }
    ?>
</div>

What method are you using to download the Google reviews? The Google Crawl should have owner response, the review funnel should also have them, but I have checked in a while. The Places API does not. Let me know the source of the Google reviews and I'll test on my site.