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Under review

Trimming of long Reviews is not working

Andreas2401 1 year ago updated by Was 11 months ago 12

If I activate trimming of long Reviews it´s still showing the whole text - only the "read more" Button is added - no shortening of the Text.

Can u please help me with this issue?

Thanks in advance

Under review

Sure. Can you share the URL where I can see the issue? Sounds like some CSS conflict.

hi, I also had the same issue. But this is only happening with a template of the sidebar, there is no problem with a template of a post/page.

You can check my site at:

Homepage: https://amazinguncles.com/

And the page has this issue: https://amazinguncles.com/travel-blog-tips/ (Tripadvisor reviews at right corner)

Same Problem here. I had Review on my Startpage in the Header. Look here: 


https://www.djsepp.de

OK I can see that this problem is happening on your website Startpage.

Hope your team can fix it ^_^

Hello Josh,

thanks for your reply.

Here you can see the Problem (i added reviews for testing on this site): Impressum | Küchen Blank | Das Küchenstudio im Süden von Augsburg (kuechen-blank.de)

This is only if i use Template Type --> Widget Area, using Post or Page (Shortcode) the Issue is solved...

Hope you can fix it, Thanks in advance.

Sorry, everyone. I'm looking at this today and hope to have a fix soon.

Seems it could be related to the Widget type review template. Try switching it over to the Post or Page type. That will give you a Shortcode that you can copy/paste in to a regular text widget.

Same problem since last update (template 6), trim not working. Have same issue on two sites.

Please advise

Can you post the URL?

Is the read more working in the Preview when editing the review template? It's acting like the code isn't even being added to the page. Make sure you do not have any free version active. Then go ahead and de-activate and re-activate the Pro version. Finally, if the preview is working, double-check to make sure the Shortcode is correct.

"Is the read more working in the Preview when editing the review template?" - No

Choosing a different style, like "style 8" works, so it looks like an issue with template "style 6".

Rolling back to version 11.6.1 also works!

Please advise.