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Under review

Template displaying incorrectly

AlexC 8 months ago updated by Josh 8 months ago 7

I am trying to use the same template on multiple pages but referencing different reviews using the post IDs

The reviews are displaying on the first page I inserted the shortcode into, but subsequent pages seem to be displaying all default settings.

Are the templates not reusable and I need a different one for each page?

Thank you for your help.

https://i.gyazo.com/2383e18981272f2296fb2cce0f0e2c93.png

https://i.gyazo.com/827890148d2c2bf0bfaae351f9f73163.png

Under review

That is strange. You can use the same template on multiple pages. Can you provide the URLs?

Here is the first page I added it to with the settings I'm hoping for

https://suburban-k9.com/our_team/molly-juneau/

And here is how it looks on subsequent pages. I tested it on a couple others.

https://suburban-k9.com/our_team/oscar-vela-gonzalez/

On this page...

https://suburban-k9.com/our_team/oscar-vela-gonzalez/

Are you sure you have more than 3 reviews? If there are less than the number of reviews for one slide then it can't create the slider. However, the color of the stars should match. Looks like a bug for sure.

Progress!

There was only one more review that belonged on that page, I added it and it looks like the setting to shorten the review to three lines is bugged on that page as well.

I then added the shortcode to another page that I know I had enough reviews to add. It had the same issue with the color and line shortening with 3 reviews, but as soon as I added a 4th reviews it began displaying properly like the first page.

Okay, sounds like we have it narrowed down. I'll do some testing and get a fix out.

Out of curiosity, are the bugs still there if you switch over to the Advanced slider?

Image 2035

Good call, switching to advanced does correct both bugs.

I just copied all the settings someone else had on our previous templates and went from there. Is there any load time variance or something else that would be a reason to not use this Advanced setting?

It should load really close to the same speed. It uses a different javascript slider library with more options. I've debated on removing the Normal slider, but in some rare cases the normal does work a little better for people.