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Answered

header not updating

Ryan707 2 days ago updated by Josh 16 hours ago 3

I just installed plugin and have the Avada theme. When I add the reviews on the home page, the header stated "Rated out of 5 stars based on customer reviews." It is missing the actually rating for the client.

I then change the plugin to NOT show the header but is still shows. I opened the website https://redwoodsewerdrain.com/ on a different browser (FF instead of Chrome) and the header is still there.

Ultimately, I would like the header to show the correct rating number.

Under review

The header still showing sounds like maybe a cache issue. Let's try and figure out whats going on. Post a screenshot like this so I can see your settings.

Image 2196

Then go to the Badge tab and click the Badge data button. That will show us what you have for the avg and total for each source.

Image 2197

Looks like it was just a cache issue as I just looked at the page and it is correct.
Thank you