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reviews not showing on pages after installing Complianz plugin

Davide 3 days ago • updated 2 days ago • 2

Hi everyone!

After installing Complianz Privacy Suite (GDPR/CCPA) premium plugin, reviews are not shown on pages anymore. I have tried to disable Complianz cookie blocker and reviews are shown again. So I started looking for some sort of setting on Complianz to disable the block on WPRS, but I cannot find any way to do that. Also I cannot find any cookie from WPRS listed in Complianz scans.
According to chatGPT the problem could be that WPRS gets reviews from google and facebook, and what Complianz is actually blocking is data from these platforms. Even disabling the block on Google and Facebook, nothing happens and reviews don't show up.

Any clue? 

Thank you all in advance!

Davide

Under review
Josh 2 days ago

This may be a question for Complianz customer support. I don't have a copy of that plugin to do any sort of testing.

Davide 2 days ago

Hi Josh,

I contacted Complianz customer support but it's not super easy to get things done with them. I was hoping there could be someone using WPRS and Complianz to share their experience :)

Currently I "solved" the problem setting Compliantz to "safe mode".

thanks!

Davide

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