+4
Under review

Pictures that were posted in reviwes do not show in the review slider

Sah 2 months ago updated by Victor Rosas 3 weeks ago 7

Hi I get reviews from google in my wp review slider pro. The problem is, that the pics that are uploaded in google will show as a broken link on my website. Please help.

Under review

Are they showing as broken in the Review List?

I too have this issue. The links are broken in both the front end and the Review list. Any help would be much appreciated

The latest version of the plugin 12.4.4 will hide the images on the front end if they are broken links. The issue is that Google has started expiring the images after a while. I plan on saving them locally in the next version of the plugin as a work around.

Hi,

I'd like to confirm that I'm also experiencing this issue, but with Airbnb. The reviews are imported correctly, but the guest profile pictures are not showing. Instead of the actual avatar, I'm seeing the default fallback avatar—a colored circle with the first initial of the reviewer's name.

I'm glad to hear that you are working on a solution to save the images locally. I would greatly appreciate it if this solution could also include Airbnb.

Also, is there any way to import the images from past reviews so they don't remain without a photo, or will we have to wait for a full re-sync once the feature is released?

Thank you for your work and for this excellent plugin.

+1

I fixed Airbnb download last night. It should now grab the avatars. You will need to remove the reviews and re-download.

Hi Josh,

Thank you so much for the quick fix! I removed the old reviews and re-downloaded them, and the Airbnb avatars are now showing correctly.

I really appreciate the fast support.

HI Good to know re Airbnb. My issue is with google reviews & its the images attached to the review rather than avatars. Look forward to a fix for this too :)