- General
-
Ideas
0
Under review
Funnels don't download reviews or update totals automatically
We set up a funnel to automatically retrieve reviews once a week. When I check under "Review Funnels" to see whether this has happened, I see that it finds the number of reviews and provides me with a "download reviews" button.
However, the totals for our badge that use this funnel are not updated and the new reviews aren't actually downloaded until you click on the button to download them, which kind of defeats the point of having it happen automatically. We have set the maximum number of reviews to download at 1000 (way higher than the number of reviews we have).
Is it possible for the totals in the badge to be udpated automatically and the reviews to be downloaded automatically with a revew funnel?
Customer support service by UserEcho
I think I have this fixed in the Beta version 12.4.2 of the plugin. Can you give it a try? Just go to the Account page inside the plugin and check the "Join the Beta program" check box. Then the beta version should show up on the Updates page in WordPress. After you install the update. Deactivate and re-activate the plugin. That should force all the database table to update.