It appears the reviews were deleted out of the database. You would either need to restore from a back up of your site or re-download them.

There is a keyword filter....

Can you explain what you mean by "comments were reset"?

Delete the reviews and retry the Crawl Server > Remote option. 

Also if you want to download the English reviews you can change the URL to the .com version...

https://www.tripadvisor.com/Restaurant_Review-g187454-d23289360-Reviews-Sugarra-Bilbao_Province_of_Vizcaya_Basque_Country.html#REVIEWS

Did you use the Crawl or the Review Funnel?

What I mean is if you can tell me the exact TripAdvisor page URL you are using, I can test why images are not coming through. 

Also, in case you are using the Crawl, try this setting...

Thanks

Please post the URL so I can take a look.

Which Google download method are you using and what are the search terms or place id?

What is the source of the reviews and what download method are you using?

The plugin currently doesn't have an automated translate function.

 I agree the icons should be svg. I just haven't had time to convert them or find new ones.

I've added a filter in the next update. If you want to go ahead and add it to your version here are the steps.

Edit this file...

WP-Review-Slider-Pro\wp-review-slider-pro\public\partials\template_class.php 

around line 761 before the return add this line...

$logo = apply_filters( 'wprevpro_modify_sourcelogo', $logo, $review, $currentform );

Then in your theme functions.php file you can use it like so...

add_filter( 'wprevpro_modify_sourcelogo' , 'modify_sourcelogo', 10, 4 ); function modify_sourcelogo($logo, $review, $currentform) { if($review->type=="Google" ){ $newlogo = ''; } return $newlogo; }