Your comments
Sounds like it could be an issue with the Google search terms you are using or the Place ID. Post a link to your reviews on Google and I'll check it. Also post your scrape job ID.
Can you paste a screenshot like this so I can see the scrape job ids?
Sure I can add that. I'm trying to get out an update next week. I'll get it added.
I don't know anything about elementor pro form, but I'm guessing that it would take quite a bit of custom coding to get it to work. Would probably be easier to add some CSS to the form to get the look you want. If you can send me an example of how you want it to look and the page where it is, I can sen you some CSS code.
Yes, you would need to delete those Google reviews that you downloaded with the Free version. They aren't going to have the owner response. Then you can re-download them with the Pro.
You could add a read more to the owner response but it would take some programming. Basically separate the response with PHP and add some HTML tags like <span> around them. You would hide/show the second half of the response. You would need to it with either some CSS.
https://stackoverflow.com/questions/6019845/show-hide-div-on-click-with-css
or some jquery/javascript...
There should be a link under the plugin on the Plugin page in WordPress or you can go to the Account Page inside the Plugin and there should be a button to enter a license key.
Sure. That feature uses a third-party service here...
You should be able to add the background color to the image with the background parameter like so...
https://avatar.oxro.io/avatar.svg?name=Eddie&background=f39c12
For Template Style 1 look for the following file. (different depending on the template style)
\wp-review-slider-pro\public\partials\template_style_1.php
search the file for this...
https://avatar.oxro.io/avatar.svg?name=
There are two locations. And just add the background parameter to the URL.
I can add this to the list of requested updates. In the meantime, you could do it with a custom child theme. More info here...
Customer support service by UserEcho
What method are you using to download the Google reviews? The Google Crawl should have owner response, the review funnel should also have them, but I have checked in a while. The Places API does not. Let me know the source of the Google reviews and I'll test on my site.