Looks like the Get Reviews > TripAdvisor method is having trouble grabbing the total from the source page. I'm going to have to update the plugin to fix it. In the meantime, you can always use the Review Funnel tab to download TripAdvisor reviews.

So the Badge Data table looks correct? Try changing the Review Origin to Custom and then click the Select Location button and make sure you have the correct locations selected.

There are a couple of different options for Badge totals. Source Site, Review List, or manually input. The Source Site option will try and use the total on TripAdvisor if it was able to grab it when it downloaded the reviews. The Review List option will only use the number that have been downloaded. If you click the "Badge Data" button on the top of the page you can see what the plugin has for the values.

If that Badge Data "Source Total" doesn't look correct, try downloading the reviews again. It should try and update it when it downloads new reviews. The Review Funnel method is a lot more reliable with this.

Tell me what the TripAdvisor URL is that you are using and I'll test.

Can you provide a link to a page where it should be showing?

Did you click the Download Reviews button? That button actually adds them to the Review List.

Can you share a link?

Are you using the Google Crawl or the Review Funnel? What are the search terms or Place Id you are using?

Instead of deleting them, use the "eye" icon to the left of the review on the Review List. That way you still have them but they will not show on the front side of the site.