Your comments
So, Let's Encrypt just changed the way they do their SSL certs. The app that communicates with the Review Funnel is affected. My hosting provider is working on a fix, but if they don't have one by tomorrow I'll switch certs or something.
Sometimes a source site will change something and I'll have to update the plugin. In the meantime can you try using the Get Reviews > Review Funnel page to download the reviews?
Just use the "Use From Date or Max Number" option to run a new scrape job. When a job is over 30 days then it isn't going to update. It may say running or pending but they aren't. If you want me to clear them from the database send me the job IDs.
My test site is on 5.8.1. I just forgot to update the plugin read me file. I'll release and update this week to fix it.
It looks like it may be cleared up now. Sometimes there can be a backlog if there are a lot of jobs requested at the same time. Let me know if you are still seeing the issue.
No, this isn't normal. Let me check with the scraping server and see what's going on.
If you click the "Badge Data" button at the top you can see what the plugin has for the pages that you selected. See if they look correct. The plugin is supposed to update the total and average when downloading.
It could be that Nextdoor changed something on their site. What is the URL to the Nextdoor page you are using?
Customer support service by UserEcho
I'll have the Get Reviews > TripAdvisor page working in the next few days. Give the Review Funnel another try. It should be working now.