Your comments

Yes, when you download the reviews, it should also grab the total and avg from the source page. You can then access it with a badge.

It looks like the CSV file you are importing isn't formatted correctly. Try manually entering one review using the "Manually Add Review" button. Then you can download the CSV file and use it as a template.

Also, there is no reason to have to manually upload Google reviews. You can use the Get Reviews > Review Funnel page and the plugin will grab them for you.

That usually means that you are caching the page with the Form on it for more than an hour. WordPress uses nonce to make sure the Form submission is coming from your site. They are only good for a limited time. I would suggest not caching the page the Form is on.

Sure. This will do the rating number..

.wppro_dashboardReviewSummary__avgRating {
font-size: 28px;
}

and this for the stars...

.wppro_badge1_DIV_stars.bigstar span {
font-size: 25px;
}

Sure, you can use this custom CSS...

img.wppro_badge1_IMG_4 {
max-height: 50px;
}

I would need to log in to your site to investigate. You can send temp admin credentials to landjllc@gmail.com if you want me to take a look.

It checks the name and timestamp of the current reviews in the database and compares them with the import. If a duplicate is found it skips it. So, they add unless already in there. They do not overwrite.