It checks the name and timestamp of the current reviews in the database and compares them with the import. If a duplicate is found it skips it. So, they add unless already in there. They do not overwrite.
Customer support service by UserEcho
It checks the name and timestamp of the current reviews in the database and compares them with the import. If a duplicate is found it skips it. So, they add unless already in there. They do not overwrite.