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Good call, switching to advanced does correct both bugs.
I just copied all the settings someone else had on our previous templates and went from there. Is there any load time variance or something else that would be a reason to not use this Advanced setting?
Progress!
There was only one more review that belonged on that page, I added it and it looks like the setting to shorten the review to three lines is bugged on that page as well.
I then added the shortcode to another page that I know I had enough reviews to add. It had the same issue with the color and line shortening with 3 reviews, but as soon as I added a 4th reviews it began displaying properly like the first page.
Here is the first page I added it to with the settings I'm hoping for
https://suburban-k9.com/our_team/molly-juneau/
And here is how it looks on subsequent pages. I tested it on a couple others.
Customer support service by UserEcho
Obviously. Forgot I haven't downloaded them all yet. Thank you!