A community support forum for WP Review Slider Pro - WordPress Plugin.

Note: I will be traveling till Monday, July 8th and will have limited access to the internet. I will try my best to answer questions, but please be patient.
Thanks, 
Josh
0
Under review

Staying in queue?

jasonpoliveira 3 years ago updated by Josh 3 years ago 1

My review funnel request are staying in queue.

0
Answered

invalid_url 0%

nikolai 3 years ago updated by Josh 3 years ago 2

Hi, we have some issues with invalid_url 0% funnel request, we notice it because the user profile picture was missing. 

what we can do for solving this.

Best regards.

Image 1350

0
Fixed

Error with New Scrape

info 3 years ago updated by Josh 3 years ago 4

Hi there, new scrapes are not working. The Use FromDate or Max Number field is not working either, last scrape 9/29 is not working either. Please help! Thank you!

Image 1346

0
Fixed

Strape reviews sill working since 6 AUGUST (TripAdvisor and Google)

Alain CHAZOT 3 years ago updated by Josh 3 years ago 2

Hi,

I can't load new reviews becuse tasks are still running.

Ho w to kill these tasks, please ?

Thanks a lot

Alain

0
Fixed

Error 103: Unable to read TripAdvisor page. Please contact support or use the Review Funnel page.. done

Alain CHAZOT 3 years ago updated by Josh 3 years ago 13

Hi,

when I try to scrape review from this Tripadvisor page : https://www.tripadvisor.fr/Attraction_Review-g147330-d5540387-Reviews-Madin_jet-Le_Diamant_Arrondissement_of_Le_Marin_Martinique.html

I have this error message :

"Error 103: Unable to read TripAdvisor page. Please contact support or use the Review Funnel page.. done"

Hox to fix thise, please ?

0
Completed

Not tested with WP 5.8.1

Allan Cavanagh 3 years ago updated by Josh 3 years ago 1

Getting a warning that latest version is not tested with WP 5.8.1. When will this be updated?

0
Answered

Review Downloader Very Slow

Zoloft 3 years ago updated by Josh 3 years ago 3

It seems like the review downloader is very slow. Is this normal? My job has moved up only 5 spots in the past hour, so it looks like the scrape from Google will take over 12 hours? Am I correct and should I plan for this in the future? 

0
Fixed

nextdoor

Smallbizwhiz 3 years ago updated by Josh 2 years ago 10

For the love... I cannot pull reviews from nextdoor. I've followed the videos to a tee. Saved the cookie. Added the page ID. Nevertheless, it doesn't pull anything in. 

The client has seven hearts and three indications as to why clients love them. 

Thoughts? 

0
Under review

Badge w/Review Count Not Updating

Smallbizwhiz 3 years ago updated by Josh 3 years ago 1

I've looked over prior posts and have ensured that my "locations" are properly selected---currently pulling from Google, Yelp, and Facebook. Yet, unfortunately, the badge is only showing 87 reviews when there are over 145. The badge count has not updated in many, many months, but the review list page continues to work well. 

Image 1323

Image 1325

How can we be missing 60 reviews? 

0
Under review

Badge Review Pop-up window not visible

admin 3 years ago updated by Josh 3 years ago 1

I use Neve Theme with Elementor. The Reviews are not visible in the Pop-up window of a badge, but they are present in html code. 

I suppose it's a layout issue. I was able to fix it with custom css as following:


.wprs_unslider-fade .wprs_unslider-wrap li {
position:relative;
left: 0;
top: 0;
right: 0;
z-index: 8;
list-style-type:none
}