A community support forum for WP Review Slider Pro - WordPress Plugin.

Note: I will be traveling till Monday, July 8th and will have limited access to the internet. I will try my best to answer questions, but please be patient.
Thanks, 
Josh
0
Under review

Problem with displaying starts with shortcode

Paul Modiga 4 days ago updated by Josh 4 days ago 1

Hello,

I am experiencing an issue with the WP Reviews Pro plugin, specifically with the star ratings not displaying correctly. When I try to add a review, the stars appear as empty dots instead of the actual star icons. I have tried resolving this with custom CSS, but the issue persists.

You can see the problem here in this screenshot: https://prnt.sc/2oi2vIDaSZpF.

Additionally, the shortcode for the WP Reviews Pro is added to the MemberPress plugin under the navigation tabs in the "Accounts" section. Despite ensuring that Font Awesome is loaded properly and checking for compatibility with my theme and other plugins, the stars still do not display as expected.

Could you please assist me in resolving this display issue?

Thank you in advance for your help!

Best regards,
Paul

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Answered

Google Review Funnel - Still no downloads after 6 hours

MarcusP 1 week ago updated by Josh 1 week ago 2

After 6 hours my Google Review Funnel still says 

still working...
number 1399 in queue

and no reviews are yet downloaded.

Is this normal behaviour?

Thanks

0
Under review

Nearly all profile pictures are broken

CLCannon 1 week ago updated by Josh 1 week ago 1

Almost every review I have now displays a broken profile photo. i do have cache turned off.

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Under review

the shortcode doesnt respect the rows in gutten berg

Dennis 2 weeks ago updated by Josh 2 weeks ago 1

I was placing the shortcode in a row with a max width inherited in my theme. But the shortcode doesnt respect it. How to make the shortcode respect the width of my rows using gutenberg

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Under review

Avatars are deleted after modifying reviews

ImAHuman 2 weeks ago updated by Josh 1 week ago 8

Hello! I'm using the WP Review Slider Pro plugin and encountered an issue where, after modifying the reviews, the avatar of the author of the modified and saved review gets deleted. It disappears from the folder: https://site.com/wp-content/plugins/wp-review-slider-pro/public/partials/avatars/file-name.jpg.

Interestingly, the image still appears in the plugin's admin panel, but I believe that's just a cache issue, as the image's path still points to the folder specified in the "Reviewer Pic URL," but as you might have guessed, the file is no longer there. Initially, I temporarily solved the problem by grabbing the avatar from the cache and re-uploading it to the destination folder, but doing this for every review isn't a viable solution. Moreover, the image will be deleted again after any modification to the review.

  1. The reviews were collected using Google Crawl Remote.
  2. I’m not ready to delete and parse the reviews again, as I manually translated a large number of reviews into another language.
  3. The files in the folder have 664 permissions.

I hope for your prompt assistance.

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Under review

booking.com

Don Quioxte 3 weeks ago updated by Josh 3 weeks ago 1

Hi I am currently trying to download reviews from booking.com. Airbnb is working fine and I'm using the same setup as I have before which has worked with Booking.com. I keep getting the following. And it never changes.

Any ideas?

pending
0%
still working...
number 23 in queue
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Answered

Adding reCAPTCHA: What is my site key?

Jakin 2 months ago updated 2 months ago 3

Hello,

I am wanting to add a reCAPTCHA check to my reviews form.

It asks for a "site key" and a "secret key".

What is the "site key"?

In the "Account" area, I found my secret key, but I can't find my site key.

I would appreciate any help!


Jakin

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Answered

How to change grid page number to arrows?

lucianacalvin 2 months ago updated by Josh 2 months ago 2

How do I remove the pages on the grid template and add arrows back/forward instead?

0
Completed

can I share my google reviews to facebook

Bill K. 2 months ago updated by Josh 1 month ago 2

Can I repost / share my google reviews to facebook?

0
Under review

Total review count wrong

Michael R 2 months ago updated by Josh 2 months ago 4

Having just created a template that filters the reviews to use only one of my locations from google reviews, the top of the template declares


Rated 4.7 out of 5 stars based on 32 customer reviews.

However 32 is the number of reviews I have in total across all 4 sites - and the average looks to be being calculated in the same way.