A community support forum for WP Review Slider Pro - WordPress Plugin.

Note: I will be traveling till Monday, July 8th and will have limited access to the internet. I will try my best to answer questions, but please be patient.
Thanks, 
Josh
0
Under review

Issues With Profile Photos

Dazza 3 years ago updated by Josh 3 years ago 1

I'm having some real issues getting a few of my reviews to show the photo. I've tried uploading new photos and they show in the review list with a photo but not on my website. It’s only a few it happens with. The ones with links pointing to the avatar folder in WP uploads also seems okay.

Website is: www.peakpotential.net.au 

0
Under review

How do i get the close button closer to the badge?

Hayder 3 years ago updated by Josh 3 years ago 1

Image 1190

The close button is very far away from the floating badge. Ive tried adjusting the width settings. Any help please?

0
Under review

Allow editor role the ability to manage reviews?

JPJP 3 years ago updated by Josh 3 years ago 5

I would like to allow the website editor role the ability to manage reviews. What permissions do I need to grant to that role to make that happen?

0
Answered

Question regarding the badge

Dimitri Tymchenko 3 years ago updated by Josh 3 years ago 2

Hello,

Review List is updated, and all new reviews are listed (total 35 reviews), but on the website badge shows 5-star reviews based on 30 reviews??

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Answered

elementor widget not working

Steve S. 3 years ago updated by carina 3 years ago 6

The Elementor widget is unable to access any templates.  The short code is working for me.  Is there additional setup?

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Answered

How to make mobile responsive?

madhavi 3 years ago updated by Josh 3 years ago 2
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Answered

Don't Show Reviews on Select Pages

david 3 years ago updated by Josh 3 years ago 6

We want reviews to show only on select pages. Did we miss this feature somewhere in the documentation? Or does the plugin only show reviews site-wide? 

We can hide them with CSS, but we don't want the text to show to search engines either. 

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Answered

Google Review and Funnel Reviews from Google not working

Dimitri Tymchenko 3 years ago updated by Josh 3 years ago 9

Hi,
I am having problems retrieving reviews from Google, even tried with funnel review and get the next error code:

Error adding this scrape job. Please try again or contact us and copy and send us the following: {"job_id":"","scrapeurl":"","ack":"error","msg":"Error! Diff job has status invalid_url. Please wait for it to complete. Contact Support.","dbsiteinfo_id":"16275","scrapejoburl":"https:\/\/funnel.ljapps.com\/addprofile?sid=16275&frlicenseid=640149&frsiteurl=https%3A%2F%2Ftorreviejasurfing.com&scrapeurl=&scrapequery=SURFIN%5C%27+Torrevieja%2C+Av.+del+Agua%2C+03188+Torrevieja%2C+Alicante&scrapefromdate=&scrapeblocks=5&diffparam=usediff&wpsiteurl=https%3A%2F%2Ftorreviejasurfing.com"}

I have spent like 30 credits trying to scrape reviews. Help, pleas

0
Fixed

Review Funnel not scraping google reviews

Timmy 3 years ago updated by Josh 3 years ago 2

This was from 20 minutes ago. 

Image 1176

0
Fixed

Monthly Pull Not Auto Downloading

Spectora Webteam 3 years ago updated by Josh 3 years ago 2

We use funnel to download new google reviews and while the scrape works, the 'auto download' does not. I have to manually click "download' to insert into review list. Is this typical/expected behavior or is something else going on?