What is the Place id? Also, send me a link to the reviews on Google.

Can you tell me the settings you are using so I can download and test on my server?

If you have version  12.6.8 then there should be a location field you can turn on. 

Then you can turn it on the Review Template with this setting...

You can check it on the Review List here...

Double-check the Filter settings, especially the source page, and make sure they are not being filtered out. You can turn off all filters to check. By default, a review template will show all reviews in the review list. Then you set the Filters to start hiding the ones you don't want to show.

Not sure I understand. Please explain what you are trying to accomplish and for what purpose. There may be a better way to do it.

Hey James,

By default a review template will show all reviews on the Review List page. Then you would use the Filters on the review template to only show the ones you want. It sounds like there is a Filter set that is hiding these manually inserted reviews. Double-check the filter settings. You can post a screenshot of them here and I can take a look.

I'm not sure I understand. You get that message when you don't check the re-captcha which is the way it is supposed to work.