Your comments
The max number option should limit the number of reviews scraped. Send me the settings you are using in the Review Funnel so I can test.
The Review Funnel will use 10 credits every time you request a new scrape even if it doesn't find any reviews.
I'm not sure how to handle this really. Perhaps I can force a different link when the screen is smaller, but it isn't really a bug, its the exact same link on Desktop and Mobile. Just on Mobile Google forces the app to open and Facebook forces their app to open and the apps have trouble with the links.
Please share the URL.
The header still showing sounds like maybe a cache issue. Let's try and figure out whats going on. Post a screenshot like this so I can see your settings.
Then go to the Badge tab and click the Badge data button. That will show us what you have for the avg and total for each source.
Can you try the latest beta version of the plugin 12.2.5? I've been working on this issue lately.
Just go to the Account page inside the plugin and check the "Join the Beta program" check box. Then the beta version should show up after a page refresh.
Customer support service by UserEcho
You could if you wanted to build a child theme for the review template.
https://wpreviewslider.userecho.com/knowledge-bases/2/articles/553-use-child-theme-to-customize-the-review-template-more
You can also turn them off here...