What happens if you click the "Download Reviews" button?

Click this and post and screenshot of the scrape details.

Can you post a screenshot of the scrape details so I can see the scrape id. Like so...

Also, what placeid did you use?

Can you check them now?

I just filed a support ticket with the scraping service. They are looking in to it. I suspect that VRBO changed something on their end.

Check it now. That "still working... number 1 in queue" means that you are the next in line.

The VRBO Crawl method is currently down, however you can still get the reviews using the Review Funnel method. I'm working the Crawl method, but VRBO is getting at blocking web crawlers.

I've been developing on 8.3 so it should work. Make sure you are on the latest version of the plugin 12.5.2