Your comments
Seems to be a plugin conflict with Interlinks Manager. If you de-activate it then it starts working.
Try turning off the slider and create a grid review template.
You can use this CSS in the custom CSS for the review template.
.wprevpro_t1_DIV_2:before {
color: #695656;
}
You can find hex values here...
It should be something like this...
https://www.productreview.com.au/listings/jims-cleaning-group-car-detailing
What are you using?
The best way to find CSS selectors is to right-click on the element > inspect.
Customer support service by UserEcho
That should have worked. I just logged a ticket with scraping support. I'll let you know when it is fixed.