A community support forum for WP Review Slider Pro - WordPress Plugin.

Note: I will be traveling till Monday, July 8th and will have limited access to the internet. I will try my best to answer questions, but please be patient.
Thanks, 
Josh
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Answered

Google review snippet missing the number of reviews.

Snap Shades 3 years ago updated by Josh 3 years ago 2

Google is showing our review snippet but missing the number of reviews. This is what is shown on search.

Ford Ranger Car Window Sun Shades (2011-Present)

snapshades.com.au › shop

  1. Custom fitting car window shades for Ford Ranger Car Window Sun Shades ... A set of two (2) magnetic car sunshades for the rear passenger windows (left and ... 

Rating: 4.9 

Normally it should be 


Rating: 4.9 . 1554 reviews

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Remove Review

Faye Elliott 3 years ago updated by Josh 3 years ago 2

One of my reviews keeps reoccurring - How can I permanently delete it? 

Thanks

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Answered

Review Funnels not retrieving reviews

marketing 3 years ago updated by Josh 3 years ago 4

We were trying to retrieve the reviews using Review Funnels. I am using Cruisin Motorhomes and Campervan Hire Tasmania, Runway Place, Cambridge Tasmania, Australia but not retrieving any reviews and my credit is reducing. Please help in this regard.

Thank you

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Answered

Filtering badge averages/templates by post ID?

blocdaddy1 3 years ago updated by Josh 3 years ago 6

I run a membership site where each member has different reviews from multiple funnels on their profile page (post). I currently have WP Reviews Pro set up to filter the reviews from the different funnels based on the specific Post IDs. I then use the same template on multiple posts (for example, “tid_1”) and the reviews for the template are filtered to show only the members' reviews based on the particular Post ID on their pages.

I use the badge template to display the average review stars below the post title as well as on each member's profile card on the main directory page. I may have missed it, but I haven't found a similar option to filter based on post ID in the badge settings. This is important because if I use the same badge template as with the review template, then the calculated average for the badge is the same for all members based on whatever review origin(s) I select and the same badge appears on all pages. So far, I've been creating different badge templates for each member and selecting the specific review origins manually for every member's profile page, but this isn't sustainable. 


Is there a way to currently accomplish what I'm trying to do? Would there be a way to add another option to set the review origin to post ID? And/or perhaps include the post ID in the shortcode so I can include a hidden field on the post settings such as [wprevpro_usebadge tid="_"] and then have the Post ID autofilled in the backend?

Thanks for a such a great plugin!

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Completed

503 error, website timing out during scrape

Mike Cooper 3 years ago updated by Josh 3 years ago 4

I have had the host increase the php memory to 512mb and it still times out when scraping for a review.

Any help would be great.

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Answered

How long should a Scrape job take when I add a new Review Funnel?

General Amanda 3 years ago updated by Josh 3 years ago 3

I am a new user and I added four new scrape jobs to the Funnel. One for Google, one for Facebook, one for Yelp, and one for HealthGrades.  All of the jobs were successful when I set them up, and I can see 0% complete and still processing if I check them.


I'm wondering how long I should expect to wait for the jobs to complete? It's already been 30 minutes, and all four jobs are still at 0%. Is something amiss? Or, does this take several hours the first time?

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Answered

reviews raiting

contacto pmedina 4 years ago updated by Josh 4 years ago 2

I need to add more than one reviews raiting per each form... how I can do?

thaks a lot

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Answered

How to turn off nofollow

Ronnie Diaz 4 years ago updated by Josh 3 years ago 2

semrush says that all of my reviews contain "nofollow attributes" and that it should be turned off.  I can't figure out how to do this.  According to the v11.0.0 changelog, there's a "fix" to turn of nofollow, but I can't find that setting.

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Answered

display responses to customers

Sébastien 4 years ago updated by Josh 3 years ago 3

Hello,

is it possible to display responses to customers below customer reviews?


https://cabanes-auvergne.fr/avis-clients-sejour-en-cabane/

Regards,

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Answered

Shortcode not working on new server

brianwilson420 4 years ago updated by Josh 3 years ago 3

We switched our site to a new server and the plugin will no longer display. It is successfully pulling in the reviews and I imported the templates from the old server (as well as connected API etc.), but the shortcode [wprevpro_usetemplate tid="3"] isn't working.

Site is https://aceshopequipment.com/