Your comments
Are these reviews viewable on a public website or does square have an API?
Can you give me the URL so I can take a look?
It looks like the license is tagged to a different URL.
This can sometimes happen if the site was cloned. Here are some things to try...
1) Go to the Account page and click the sync license button.
2) If that doesn't work try the "Change License" button and re-enter your license code.
3) If neither of those work then download, install, and run the Freemius Fixer plugin found here...
https://github.com/Freemius/freemius-fixer
There are two things that control the number of reviews shown.
Then if you are using a slider...
Finally, you can load more reviews with this setting...
If they still aren't showing up then they are being filtered out somehow. Check the Filter Settings tab.
Hey Tom,
I replied to your email, but I thought I would respond here as well. When you first go to the Review Funnel page your website URL is saved on my server so that I know who is making the scrape job requests. In your case, it saved the http version of your site. http://webercarpet.com, Then on another occasion it saved the https version of the site. So it had two sites listed for your license. I deleted one of them so it should be working for you now. I recommend only logging in to your site with the https version since it is secure.
For anyone else seeing this message, it can also be caused if you cloned your site from another URL. The way to fix it is to download and run the Freemius Fixer plugin. That will assign a new site id and should clear the message.
https://github.com/Freemius/freemius-fixer
Thanks,
Josh
Can you check them now? I'm showing the 445638985 as being completed.
Customer support service by UserEcho
The plugin can't automatically translate reviews for you. It can assign a language code to reviews and then you could filter reviews based on language. So you would be able to hide the Spanish reviews if you wanted.