Your comments
So, it looks like most reviews are older than the Jan 2020, that's why it limited them. Usually, I set the date to something really old like 20 years ago and then use the max number to limit the total.
It could have been the Review Funnel settings. To download all reviews you would need to set the From Date and Max Number.
Can you go to the Review List and delete the reviews, then go back to the Review Funnel and download them again? You don't have to run another scrape, just click the download. I see where it only got 17, but it does look like they have profile images.
I logged a ticket with the scraping service to see why it stopped at 17.
Please post TripAdvisor URL so I can test.
Sorry about the trouble. Usually the Review Funnel is the most reliable way to get all the reviews and avatars. What is the TripAdvisor URL you are using?
It looks like the slider isn't being created correctly. Try the Advanced slider and see what happens.
Are the reviews still on the Review List page in the plugin? Can you post a link to the site?
Try using the Review Funnel method to download the reviews.
Customer support service by UserEcho
Go back to the Review Funnel and click the "Download Reviews" button and see what happens.