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Can you give it another try now?
Can you post the review URL?
Try to create a new review template and take all the defaults. See if that one will work. Sometimes it will work on the front end but not when editing.
Sorry about that. I'm currently having some server issues I'm working on. Give it a try again later today. I'm hoping to have it going soon.
Thanks,
Josh
It must be where you are putting the shortcode. Are you putting it inside a pop-up widget or something? What is the page URL?
Yeah, that does look strange. I use Divi in my sites and I haven't come across anything strange. Try putting the shortcode on a blank test page in the code module. If that doesn't work try a regular text module.
Also, if you are using any sort of CSS or js modification plugins, try turning those off to see what happens.
Customer support service by UserEcho
Check the Review Funnel settings and make sure you have the URL or the Search terms/Placeid if it's Google.