Your comments
Can you give Beta version 11.6.2 a try? If you go to the Account page inside the plugin there is a checkbox to join the beta group. After you check that and refresh the page, the update should show up.
Check the scrape job now.
That review scrape should have worked. I opened a ticket with the scraper support group. I'll let you know what they say.
Something must have happened to those old scrape jobs. Make sure you are on the latest version of the Plugin. You can check by going to the Account page inside the plugin. It should be 11.6.1
Once the scrape job completes you should be able to click this button to add them to the Review List.
No, those would not still be working. If they don't complete in a day then something went wrong with them. Please try a new scrape.
The plugin makes a call to the Freemius API and checks to make sure that the site domain is the actual site that is tied to the plugin and to keep track of the review credits. I'll need to log in to your site and see what's going on. Use the Contact Us link in the plugin then the "Technical Support" option, there is a spot to enter some login credentials so I can take a look.
Just fixed the google crawl image sizes.
Customer support service by UserEcho